ra Information Systems, have launched their new customer-focused, interactive ibcs website. The site, www.ibcs-software.com, has been redesigned in collaboration with ra’s corporate branding and in response to what their customer really want.
Viky Pearson, ra Marketing Executive states, "We have always taken customer care seriously, over the last 2 years we have been talking and listening to our clients and their feedback has greatly influenced the new websites design and content."
The site contains many new features, being more interactive and user-friendly with improved navigation. It gives customers detailed information, highlighting the true benefits of ibcs to all its relevant industries. There is a log in area, giving access to additional downloads and support details for existing clients.
Potential customers want to be able to see how ibcs can streamline their business processes. The site details the key features of ibcs for the Business Centre, Science Park, Incubation and Innovation Centre industries.
“Customers want to find out who we are and how we work," says Viky. "We are a successful, established and reliable company, continually innovating and improving our products and services, so the new website was the natural next step."
Viky added, "We are in a competitive market. Customers rightly expect a good deal and a professional service. At ra we know that our products are not only the best available but also that we listen to our customers. As a result, we will continue to refine and develop our services, to meet their needs, now and in the future."
ibcs is designed to make the day-to-day business activities of managing a multi-occupant serviced environment easier, allowing managers to focus their time on providing a first class service to their clients.