﻿<?xml version='1.0' encoding='UTF-8'?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>UTalk Marketing Forums / UTalk Marketing Forums / Help &amp; Advice / CRM </title><generator>InstantForum.NET v4.1.4</generator><description>UTalk Marketing Forums</description><link>http://www.utalkmarketing.com/forum/</link><webMaster>forums@utalkmarketing.com</webMaster><lastBuildDate>Sun, 12 Oct 2008 18:00:43 GMT</lastBuildDate><ttl>20</ttl><item><title>Customer relationship ethic</title><link>http://www.utalkmarketing.com/forum/Topic148-13-1.aspx</link><description>How can i instill a good work customer relationship ethic amongst my workforce?</description><pubDate>Tue, 21 Nov 2006 11:36:59 GMT</pubDate><dc:creator>MO </dc:creator></item><item><title>How to deal with abusive callers</title><link>http://www.utalkmarketing.com/forum/Topic211-13-1.aspx</link><description>What's the best way to deal with abusive and threatening mailers/ callers? call in the police?</description><pubDate>Thu, 07 Dec 2006 15:40:48 GMT</pubDate><dc:creator>MW</dc:creator></item><item><title>Telephone helpline</title><link>http://www.utalkmarketing.com/forum/Topic216-13-1.aspx</link><description>Should i just drop my telephone helpline in favour of web based and e-mail support? It seems to be what everyone is doing at the moment.</description><pubDate>Thu, 07 Dec 2006 17:27:18 GMT</pubDate><dc:creator>sarah</dc:creator></item></channel></rss>