Choose speciality channel:   Choose sector channel:     Search the site

Case Studies


Early Learning Centredelivery and returns policies

Early Learning Centredelivery and returns policies

Case study - Early Learning Centre at Christmas. 

The overall approach to fulfilment and delivery for Christmas was based upon getting it ‘right first time’, the continual improvement of proposition and driving cost efficiencies.

The Christmas planning and preparation for Christmas was as follows:

 - Christmas preparation starts in May
 - Use of ‘core team’ to support training of temps for peaks
 - Support from core business if required
 - Increase in number of shifts and working days during peak
 - Open, regular communication between Early Learning Centre and Zendor
 - Good relationship with carriers
 - Planning at lowest level of detail (space, stock, % of collates, vehicle schedule)
 - Gradual recruitment of new staff to allow adequate training
 - Emphasis on brand and product training
 - Understanding product mix and impact on packaging
 - In implementing a successful delivery and fulfilment policy, the situation was dealt with as follows:


 - Approx 50% of enquiries were delivery related
 - Particularly problematic at Christmas


 - Opportunity to use different carriers with new system
 - Migration to a new carrier ‘stream’
 - Simplify carrier process


 - Average delivery time reduced by 2 days
 - Reduced customer enquiries
 - Same overall cost

The most important factors were therefore to maintain a good dialogue with suppliers and carriers, and to gather and use data for planning and forecasting. Based on the previous year’s demand, the Early Learning Centre are now able to plan for the following year sufficiently in order to meet the influx in sales expected at Christmas.


drug coupons pet prescription discount card
married men affairs My girlfriend cheated on me infidelity in marriage
order abortion pill online abortion pill misoprostol abortion
can i take antabuse and naltrexone can i take antabuse and naltrexone can i take antabuse and naltrexone
amoxicillin 500mg capsules how often amoxicillin 500mg capsules how often amoxicillin 500mg capsules how often
free prescription drug cards canada drug pharmacy coupon free prescription discount cards
cialis coupons and discounts open coupon
naproxennatrium naproxen nsaid
nexium 20 open nexium 20
pletal 50 pletal 50 mg pletal y anestesia
cyklokapron wiki cyklokapron
microlite pill when to start microlite spc microlite pill when to start

Check out 12ahead, our brand new platform covering the latest in cutting-edge digital marketing and creative technology from around the globe.

12ahead identifies emerging trends and helps you to understand how they can apply to modern-day companies.

We believe 12ahead can put you and your business 12 months ahead of the competition. Sign up for a free trial today.