Choose speciality channel:   Choose sector channel:     Search the site

Press Release


How to turn CRM into success

How to turn CRM into success

With 80% of CRM projects failing to deliver the promised benefits, it’s not surprising that many companies see retention as too difficult to measure or manage.

However, according to the independent super-consultancy for techno-phobes, Graham Oakes Ltd, retaining customers can be up to five times more profitable than trying to attract new customers.

Graham Oakes, a facilitator and business technology consultant, offers practical advice to break down technical jargon and ensure that clients are able to reap the true value of CRM and ensure it becomes a sound investment for the organisation, and not just another initiative that everyone tires of.

Graham says: "When employing CRM all businesses are seeking the same ultimate business objective – creating greater value across the lifetime of each customer - and technology has an increasing part to play in this.

New ways of working mean that customers have greater choice than ever before, so achieving customer satisfaction and retention in this competitive market place is one of biggest challenges facing business today."

With a very down-to-earth approach Graham advocates his top tips essential to CRM implementation:

  • Be focused - don’t try and tackle everything at once
  • Adopt a technology approach that is going to suit your organisation
  • Set realistic goals for the internal implementation

Graham continues: "CRM allows us to learn more about our customers to be able to deliver to them more effectively - what we seek to do is to demystify the elements that are involved to undertake the CRM process."

viagra coupons online coupon prescription discount prescription drug cards
viagra discounts coupons coupons coupon for free viagra
medical abortions read abortion clinic
abortion pics after an abortion abortion laws by state
cialis coupons from lilly go free printable cialis coupons
forest laboratories patient assistance bystolic coupon card generic bystolic
how much is the abortion pill abortion services
progesterone levels 26 7 wks progesterone levels 26 7 wks progesterone levels 26 7 wks
coupons prescriptions read prescription savings card
cialis coupons and discounts open coupon
buscopan contre indication buscopan grossesse
prescriptions coupons cialis savings and coupons online cialis coupons
manufacturer coupons for prescription drugs coupons for cialis 2016
buscopan plus preis buscopan plus buscopan dragees
cialis discounts coupons coupons prescriptions
spontaneous abortion pill pro abortion spontaneous abortion pill
duphaston duphaston tablete duphaston forum
coupons for cialis 2016 free coupon for cialis
prescription transfer coupon coupons for prescription medications lilly cialis coupon
facts on abortion terminate pregnancy pill where to do abortion
will naltrexone show on a drug test naltrexone reviews alcoholism
naloxone challenge test how long does it take for naltrexone to work buy naltrexone online
opiate antagonist naltrexone revia for alcoholism
naltrexone high click naltrexone 4.5 mg side effects

Check out 12ahead, our brand new platform covering the latest in cutting-edge digital marketing and creative technology from around the globe.

12ahead identifies emerging trends and helps you to understand how they can apply to modern-day companies.

We believe 12ahead can put you and your business 12 months ahead of the competition. Sign up for a free trial today.