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TMW appoints James Richardson to overhaul recruitment

TMW appoints James Richardson to overhaul recruitment

James Richardson has been appointed to the newly created position of Recruitment Manager at digital and direct agency, Tullo Marshall Warren (TMW).

James will be instrumental in overhauling the agency’s approach to the recruitment and selection process as part of the TMW’s continued commitment and investment in attracting new talent to the agency. This will ensure a consistent, professional and seamless experience for potential new recruits right through to their eventual appointment and their first few week’s induction.

James, previously at AKQA, acting in a similar capacity across various divisions including technology, mobile and user experience, comments: “I’m delighted to have joined an award–winning agency that is committed to putting a greater emphasis on the people that it employs. By reviewing and refining the current processes, TMW will continue to ensure that only the most suitable and talented individuals work at the agency.”

In his role at TMW, James will ensure comprehensive candidate briefs are developed for every recruit, work with the agency’s preferred suppliers from co-ordinating the interview process, managing all feedback and supporting line managers through the interview process. James will also manage the offer stage through to formal appointment and, once the new recruit is on board, he will ensure they participate in the induction programme.

Chris Freeland, Managing Director at TMW, adds: “Historically, recruitment has been very time consuming and piece meal. Moving forward we’re very keen to address this to ensure we have a more robust and effective solution in place for all our recruitment needs. James is implicit in making this happen. For the first time, we will have a standardised process in place to manage recruitment more smoothly as well as present a consistent and professional face on behalf of the agency to all candidates, making their experience of TMW an extremely positive one.

“Recruitment is a significant annual cost, more specifically, paying commission and recruitment fees. We will be looking to James to ensure that we continue to get the best out of our agency partners whilst also drawing on his network of contacts that he has built up over the years, in turn helping to reduce our recruitment costs.”


 About TMW TMW, founded in 1987 by Paul Tullo, Richard Marshall and Chris Warren, is one of the largest digital and direct marketing agencies within the UK and Europe. It offers clients a full range of services from strategy and planning through to creation, implementation, measurement and evaluation. With specialised departments including insighttmw (database management and analytics), publishingtmw (customer magazines and online content), activationtmw (experiential, retail and promotional marketing), tmwdigitalhealth (healthcare marketing) and Planning & Intelligence, it is able to offer sophisticated solutions to clients’ marketing communications needs. The agency works with some of the most respected brands in the UK and globally, including Nissan Europe, Unilever, T-Mobile, Diageo, RAF and Dubai Holdings.

In 2006, TMW joined Creston plc, the FTSE-listed insight and communications group, comprised of eleven agencies, which have been grouped into three divisions: Insight, Communications and Health. The Communications division is led by Chris Warren, CEO of TMW, The Real Adventure and Nelson Bostock Communications.

For more information visit and Media contacts: Lorna Webley at Loudmouth PR. Tel: 01494 472226 Susan Perolls at Loudmouth PR. Tel: 0207 981 9858

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