Choose speciality channel:   Choose sector channel:     Search the site

How to Guide


How to improve your E-mail Marketing deliverability

 How to improve your E-mail Marketing deliverability

By Edward Weatherall, MD, Concep.


Reputation is the key to email deliverability in 2010 especially around B2B, as SPAM filters place increasing emphasis on reputation over content

Relevance is still key for email, as people consume media from more diverse channels, like twitter and RSS. Think “Why am I sending this content to this audience now?”

Include strategies for those who don’t interact with your email campaigns, whether around re-engagement or adding them to the “do not send” list.

Major ISPs are now taking email interaction such as link clicks into account when filtering email. This means that if a recipient has not recently clicked or interacted with your email campaigns the likelihood of you reaching their inbox may be reduced.


When creating content think about how much time and value the recipient will give your email. If they are unlikely to spend 15 minutes reading an email don’t send one containing 5 relevant articles. Spread them over several communications so people can more readily digest.

If possible, deliver content via video (not within the email), as this is quickly becoming the preferred format to consume information quickly and easily.

Internal Stakeholders

This year, educate internal teams and management on the importance of email strategy. Celebrate successful campaigns and learn from poor campaigns. Everyone in the business must understand that email is not a quick, cheap alternative to post, but a key relationship tool.

Email campaigns can also be used as a motivational tool, with recognition campaigns steering away from the boring, long internal newsletter


Make sure your emails are relevant to your clients and support your company relationships. We all know it is cheaper to retain a client than win a new one, so spend time devising client programmes and don’t forget those who don’t view your emails.


Think twice about using email as a standalone acquisition tool. People view unrecognised emails in their inbox as SPAM, even if legally they are not. You may get 15% positive list interaction but that leaves 85% with a negative impact.

Try using other people’s client communications to meet your prospects, e.g. provide an article to a newsletter being sent to someone else’s client base that includes your prospects.

If you use a data provider make sure they can vouch for their data source, are registered with the DMA and remember you get what you pay for. It’s about quality not quantity.


How and where we read our emails is forever changing, make sure you have a web version of your emails as a minimum but also consider designing for smaller screens. Look at your web analytics to see how many mobile browsers you already have on your site.


This is still the most important aspect of email marketing. No matter how sculpted the content or subject line, if the person doesn’t want to receive it or it doesn’t suit them they won’t read it.

A massive drive should be to put in place processes ensuring that your data is accurate and segmented. Your CRM system and IT managers can generally help in this area.

The ICO now has powers to issue fines of up to £500,000 so ensure all data you use is correctly permissioned and you abide by the data protection laws.


A lot of effort and emphasis is put on the creation and aspects of an email campaign, however, once sent, reporting is not fully utilised. Delve deeper into the statistics and share relevant information with critical client-facing business units (account managers, sales) to help them do their job and benefit the business as a whole.

Integration with other channels

Email offers unrivalled levels of personalisation and depth to your online communication, but it also partners well with other areas like Social Media. How can you drive traffic from Twitter to your email sign up page? How about tweeting your best email stories? Use Social Media to drive awareness of your brand, and then migrate some of this traffic to your email programme, where you can start to build more one-to-one relationships.


Email is also not simply a selling medium or  quick lead generator, especially in B2B where the sales cycle can be very long. Use it to build relationships with your contacts by sending interesting industry articles or thought leadership pieces to nurture and legitimately keep in touch.

This article also appeared as part of Aprimo’s ‘Thoughts from the front line’ series.

drug coupons pet prescription discount card
coupons viagra go coupons for prescription medications
pet prescription discount card canada drug pharmacy coupon coupon for prescriptions
local abortion clinics facts about abortions
after abortion abortion article abortions clinics
abortion arguments open online coupons free
prescription coupon card open prescription savings card
cialis discounts coupons link pet prescription discount card
the day after pill click abortion clinics in dallas tx
amoxicillin 500mg capsules how often amoxicillin 500mg capsules how often amoxicillin 500mg capsules how often
progesterone levels 26 7 wks progesterone levels 26 7 wks progesterone levels 26 7 wks
forest laboratories patient assistance bystolic discount coupon forest patient assistance
does an abortion hurt read why should abortion be illegal
coupon cialis coupons for prescription drugs free prescription drug cards
prescription savings card cialis coupons printable cialis discounts coupons
cialis price store discount cialis coupon generic cialis source
zithromax dogs link zithromax antibiotikum
levodopa carbidopa entacapone bioequivalence carbidopa levodopa entacapone combination carbidopa levodopa entacapone combination
depakin bustine depakin 300 depakin 300
amoxicillin-rnp amoxicillin-rnp amoxicillin dermani haqqinda
the cost of abortion where to get an abortion pill how do abortion pill work
coupon for prescription cialis coupons free cialis manufacturer coupon 2016
nootropil 800 g nootropil 1200 nootropil
lamisil para que sirve lamisil
vivitrol wiki link naloxone naltrexone
difference between naltrexone and naloxone link naltrexone withdrawal
naltrexone 4.5 mg buy naltrexone headache low dose medicine
naltrexone for multiple sclerosis user reviews naltraxon
naltrexine site naltrexone prescribing information

Check out 12ahead, our brand new platform covering the latest in cutting-edge digital marketing and creative technology from around the globe.

12ahead identifies emerging trends and helps you to understand how they can apply to modern-day companies.

We believe 12ahead can put you and your business 12 months ahead of the competition. Sign up for a free trial today.